Warning about the purchase of online contact lenses:
First: Why not just order from us?
1. We charge our cost for contact lens materials. Thus, by going online you save only a few dollars.
2. We guarantee all the lenses we provide and any office visit within the year is included in your yearly contact lens fee. Errors from online purchases are not included.
3. Usually, the lenses are equal in quality to the lenses we provide.
1. We charge our cost for contact lens materials. Thus, by going online you save only a few dollars.
2. We guarantee all the lenses we provide and any office visit within the year is included in your yearly contact lens fee. Errors from online purchases are not included.
3. Usually, the lenses are equal in quality to the lenses we provide.
WARNING: you may not be receiving the correct contact lenses.
1. The online company calls or faxes and leaves a phone number that is never answered. Thus, we have no way of verifying they are delivering the correct contact lenses for you.
2. The company will supply you with lenses despite the expiration of your prescription. This caused at least two patients to ignore their yearly visits. One had to be fitted with new lenses because the delay caused their eyes to worsen. The second ended up with a corneal ulcer and had to be refit after much pain and time without contact lenses.
If you use alternate-wear contact lenses it is always less expensive to purchase the lenses from us
We do not mind where you purchase your contact lenses. We just want them to be correct for you. We only charge our cost for the contact lenses; and at most, you may save only a few dollars by ordering online. Why risk any of the above?
1. The online company calls or faxes and leaves a phone number that is never answered. Thus, we have no way of verifying they are delivering the correct contact lenses for you.
2. The company will supply you with lenses despite the expiration of your prescription. This caused at least two patients to ignore their yearly visits. One had to be fitted with new lenses because the delay caused their eyes to worsen. The second ended up with a corneal ulcer and had to be refit after much pain and time without contact lenses.
If you use alternate-wear contact lenses it is always less expensive to purchase the lenses from us
We do not mind where you purchase your contact lenses. We just want them to be correct for you. We only charge our cost for the contact lenses; and at most, you may save only a few dollars by ordering online. Why risk any of the above?
4. They will supply you with as many lenses you wish, even more than a year's supply.
5. They will provide lenses even if your prescription is out dated.
6. If there is a mistake in your order, we can do nothing about it. They send us an e-mail to verify your prescription and include an e-mail for us to answer. They never respond to the e-mail we return. The contact lenses they provided could be wrong but they ignore our answer or block it.
7. For you who use our alternate wear program, we can provide you individual lenses but on line you must purchase a package of at least six. .
8. Not all lenses are available on line (most are), and one brand we use is not available on-line
5. They will provide lenses even if your prescription is out dated.
6. If there is a mistake in your order, we can do nothing about it. They send us an e-mail to verify your prescription and include an e-mail for us to answer. They never respond to the e-mail we return. The contact lenses they provided could be wrong but they ignore our answer or block it.
7. For you who use our alternate wear program, we can provide you individual lenses but on line you must purchase a package of at least six. .
8. Not all lenses are available on line (most are), and one brand we use is not available on-line